We can answer some of those tricky questions.

FAQs

We know seeking finance can make you feel nervous. You may find our calculators helpful. Our Facebook page also has tips and links to help answer your questions, or give us a call.

1) What is the benefit of using a broker rather than going direct to the bank?

One big advantage of using a broker such as us is the large range of options we provide. We have a panel of over 30 lenders to call upon to negotiate and secure you the most ideal solution to your financing requirements.  Our model is based on a long-term approach to your financing needs. We have detailed system and processes in place, including a dedicated support team to ensure your loan application is processed quickly and we actively review the market to ensure you are always receiving a competitive interest rate and package throughout the life of the loan.  We handle everything for you at no cost.  We also provide the comfort and security of knowing you have a personal mortgage broker who will stay with you for the long term and will be available anytime you require to personally attend to your request. We are specialists in residential lending; this is what we do all day every day, meaning we can help with providing the information to ensure you are well-informed throughout the process.  We also provide free property reports, property educational resources and many other complimentary services. Please give us a call to find our more. 

2) Will my rate/fees be higher due to commission the bank pays the broker?

No, there is absolutely no cost to utilise our services.  All our business is generated via customer advocacy and word of mouth advertising.  All that we ask is if you are happy with our service that you refer us to your friends and family or anyone who you think can benefit from our service.

3) If I have additional questions relating my banking following settlement, do I visit a branch or can the mortgage broker assist me with those queries as well?

We are available to assist at any time during the loan application process and following settlement. Our business is built upon a long-term approach. We want to be your point of contact for all matters related to your banking needs. If we cannot assist directly we can either put you in touch with someone who can or have that person contact you. We work closely with a range of industry partners to help ensure your query is answered promptly.

4) What is Lender’s Mortgage Insurance (LMI) and How Does it Work?

A premium payable by the borrower (often capitalised/added on top of the base loan amount) in the case of a borrower not having sufficient funds of their own to contribute to the purchase price.  LMI protects the bank against potential loss if the borrower is unable to repay the loan.  The LMI premium is payable upon funding of a home loan and cannot be used to contribute to the purchase.  There are many ways to reduce or even avoid this premium. Please give us a call as we would love to help work through the options with you.

We start smart by listening to you. So, why not talk to our award-winning team?

Call us now to get started 02 9968 5000 or contact us by clicking here.