If you are experiencing mortgage stress, now’s the time to get on the front foot with your lender. As your mortgage broker, we can help you prepare and plan for the unknown. It’s no surprise that the outbreak of COVID-19 has caused a huge increase in mortgage stress. According to the Australian Banking Association (ABA), more than 485,000 mortgage repayments were deferred between February and June this year. IS THE CLIFF COMING? Experts and commentators have been warning us of the impending cliff that’s coming. Lenders have been giving borrowers…

“New neo bank blitzing the competition on turnaround time to approval!” Recently we had an amazing experience with a new digital bank who delivered what they promised (& with lightning speed!). Clients were already pre-approved and had purchased their new home. One of the applicants was receiving a top-up payment from JobKeeper and the lender where they were pre-approved would not accept their application due to their stance on this JobKeeper payment. Andrew created a backup plan with 86 400 who approved the loan within 3 hours of being submitted…

The worst thing a broker can do at the moment is go into hiding, says the CEO of Smartmove Professional Mortgage Advisors Darren Little. Brokers have been presented with an amazing opportunity to solidify their relationships with clients during the COVID-19 pandemic, he says, explaining that guiding clients through this time could prove cornerstone for a long-lasting and trusted relationship. MPA spoke with Little about the role technology can play in delivering exceptional customer service and how Smartmove won Best Customer Service for the third time in four years at last…

“The Feeling of being able to help people achieve their dreams on a daily basis brings me a great deal of enjoyment and satisfaction” – Misa Huynh Read more

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